Position Title: Customs Associate I
Position Type: Part time
Employee Type: Non-Exempt
Job Summary
Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.
Essential Functions• Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance • Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker) • Researches CBSA tracers and responds with clearance information • Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP) • Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries • Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process
Minimum Education• High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred
Minimum Experience• No experience required, administrative experience in cross-border transportation and/or customs preferred
Required Skills, Abilities and / or Licensure• Proficiency in Microsoft Word & Excel and Internet Explorer • Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations • Excellent organizational skills and strong attention to detail • Good customer service skills
Address: 365 Diamond BlvdCity: Winnipeg
State: Manitoba
Zip Code: R2J 4K2
Domicile Location: FXG-CAN/CAN/Q6182/Winnipeg Local
Other Job Description Information
Shift Schedule: M, W, Th, Fri, Sat - 17:00 - 21:00
EEO Statement: FedEx Ground is an equal opportunity employerSearch Engine Description
Administrative
Customer Service
Customs Brokerage
General
Operations