This position is for Massiv Die-Form, a division of Cosma International.
Cosma International, an operating unit of Magna International, is one of the world's premier global automotive suppliers providing a comprehensive range of body, chassis, and engineering solutions to our customers. Our pioneering technology and creativity allows our customers to ask for solutions that lie beyond what they previously thought was possible.
Massiv Die-Form, a division of Magna International, designs and builds medium to large cast automotive and hot stamping dies. Massiv Die-Form is proudly committed to manufacture products of the highest quality, reliability, maintainability and durability for the global automotive market through skilled and dedicated people focused on total customer satisfaction, ongoing protection of the environment and the profitable well being of our company.
Role Summary
This position is for Massiv Die-Form, a division of Cosma International.
Cosma International, an operating unit of Magna International, is one of the world's premier global automotive suppliers providing a comprehensive range of body, chassis, and engineering solutions to our customers. Our pioneering technology and creativity allows our customers to ask for solutions that lie beyond what they previously thought was possible.
Massiv Die-Form, a division of Magna International, designs and builds medium to large cast automotive and hot stamping dies. Massiv Die-Form is proudly committed to manufacture products of the highest quality, reliability, maintainability and durability for the global automotive market through skilled and dedicated people focused on total customer satisfaction, ongoing protection of the environment and the profitable well being of our company.
Key Responsibilities• The IT Support Analyst role at Massiv is to ensure the stability, integrity and efficient operation of end users computers including hardware, software, and access to network resources.
• Provide hands on and remote support for all aspects of computer use at Massiv Die-Form
• Assist in planning and implementing major changes to existing systems and/or implement new systems as required.
• Represent the company with customers, vendors or with Magna should interface issues arise.
• Establish and follow procedures and audit compliance for security, anti-virus protection, Sarbanes Oxley requirements, as well as backup and disaster recovery.
• Repair when practical or control the repair of hardware problems relating to Windows computers.
• Comply with software license requirements.
• Understands and follows established rules, procedures and policies relating to position
• Ensure a safe working environment by observing safe work practices and by following all safety policies and procedures.
• Appreciate and maintain proper level of confidentiality.
• Responsible for applicable QEMS policies, procedures and work instructions.
• Responsible to carry out duties for Health, Safety, and Environment in accordance with the HS&E Agreement for Employees – Addendum.
• Proven hands-on experience with PC hardware, Microsoft Windows 10 operating system, wired and wireless networking equipment.
• Working knowledge of Microsoft Office 365 including Microsoft Teams and OneDrive.
• Experience in configuring, deploying, maintaining, upgrading, and decommissioning of desktops, laptops, MFPs, mobile phones and tablets.
• Excellent PC hardware & software troubleshooting skills.
• Provide technical support for on-premises & remote users.
• Proficiency with a wide range of software installation and licensing tools and processes.
• Effective communication, organization, and documentation skills.
• Strong customer service orientation.
• Recognized post-secondary degree or diploma in Computer Science or related field.
• Onsite Office environment
• Day shift with occasional off shift work as required
• Required travel to nearby sites (valid driver license)
Accommodations for disabilities in relation to the job selection process are available upon request.