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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position provides inbound telephone customer support and determines the nature of the call or inquiry. This position communicates with internal/external customers on a daily basis via phone, fax, and email. This position inputs and processes shipments, domestic and international, in accordance with UPS and local government policies.
Responsibilities:
Screens incoming calls.
Keys data accurately within time specific deadlines into UPS systems.
Checks and forwards legal documentation.
Provides administrative support to Management team
Qualifications:
Excellent communication skills
Accurate typing speed of 40+ words per minute
Ability to work in a fast-paced, high-pressure environment
Availability to work flexible shift hours
Administrateur d'acquisition de données (du lundi au vendredi de 3h à 9h) – R21008177
Résumé du poste
Ce poste fournit un support client par téléphone entrant et détermine la nature de l'appel ou de la demande. Ce poste communique quotidiennement avec les clients internes/externes par téléphone, fax et e-mail. Ce poste saisit et traite les envois, nationaux et internationaux, conformément aux politiques d'UPS et du gouvernement local.
Responsabilités:
Filtre les appels entrants.
Saisit les données avec précision dans des délais précis dans les systèmes UPS.
Vérifie et transmet la documentation légale.
Fournit un soutien administratif à l'équipe de gestion
Qualifications:
Excellentes aptitudes de communication
Vitesse de frappe précise de plus de 40 mots par minute
Capacité à travailler dans un environnement dynamique et sous haute pression
Disponibilité pour travailler des horaires flexibles
UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.